Pay As You Go
Paying in advance for your energy with a prepayment meter.
Here's some important information about prepayment meters and how they can help you manage your energy.
How and where to pay for your energy
- You can top up by taking your key/card to any shop with a Paypoint or a Payzone outlet.
- You must have your key/card for your meters when topping up and it's important to keep these safe and clean to ensure they work properly.
Need help or more information if your meter or key/card isn’t working properly? Our emergency prepayment line is open 8am to 8pm, Monday to Friday. If your key, card, or meter stops working, or you can't afford to top up, please give us a call on 0333 103 8277.