Need a hand?
We've got help if you need it
If you're a vulnerable customer we can add you to our Priority Services Register (PSR). Customers on this are offered services that could help with their energy supply.
We can add you to our PSR if you are of pensionable age, disabled or chronically sick. Just email email@example.com and we'll get it sorted.
Nominate a friend
You can nominate a friend or family member to look after your account for you. We'll add them onto your account and send them a copy of your communications.
Get help with your meter
If you can't read your meter yourself, we'll happily send one of our meter readers to you to do this. Free of charge.