From time-to-time we might visit your home
It's really important that you only answer the door and let people into your home if you feel safe.
Here's how you'll know it's us.
If we visit your home to help you with reading your meter or installations, our representatives will always show you an ID badge. You can also set up a secure passphrase that our Consultants will use to identify themselves. Just email firstname.lastname@example.org and we'll set you up.
We love speaking to our customers, which is why we've got teams of Energy Consultants around the UK. They'll share information about us and, if you'd like, also switch your energy supply. They'll always be in full Orbit Energy uniform and show you their ID badge.