Payments and top ups

Help with your regular monthly payments and one-off payments.

Want to make a one off payment?

It's really easy! Simply head to the Payment section of your online account.

If you're having trouble logging in, just follow the link below.

Need help with topping up?

We've found some great tips that we think will help our customers with prepayment meters.

There's even a map to locate your nearest Paypoint!

How do I set up or change my payments?

Setting up or changing your monthly payments is really easy.

In your online account, you can edit your payment details, change the date of your regular payments and set up a new monthly payment.

Can't log in?

If you need to make an urgent payment and can't log in, head over to our Quick Pay page.

Please make sure you contact our Customer Ambassadors so they can help you access your account again.