Terms and conditions for Refer-A-Friend

1.       We love rewarding our loyal customers and one of the ways we do this is through our friends and family referral scheme.

1.1.    It’s easy to refer your loved ones. Simply send them the personalised link that you can find in your online account (my account).

1.2.    When your friend joins us using your link, and has made their first payment, we will reward you with £50 credit to your Orbit Energy account*.

1.3.    When your friend joins us and has made their first payment, we will reward them with a £50 credit to their Orbit Energy account.

1.4.    We’d love to meet all your friends, but like every great party, there are some limits and here are ours. No more than five friends within any 24 hour period or 30
          within the last 12 months or £1,500 of reward value within the last 12 months. These limits all refer to your friends that successfully sign up and join us.

1.5.    If you have signed up through a personalised link, we will tell the person whose personalised link you use that you have done so.

1.6.    To use our referral scheme you must be an existing Orbit Energy customer

1.7.    You can’t refer someone that is already an Orbit Energy customer (or has been in the last 12 months)

1.8.    Your friends that you refer all need to be at least 18 years old

1.9.    We want to reward our customers as much as possible, but sadly, sometimes it just doesn’t work out (but can we still be friends?). This may occur if:
      a.    Your friend cancels their agreement with us before their Supply Start Date or their first successful direct debit payment
      b.    Your friend has been a customer of Orbit Energy within the last 12 months.
      c.    Your friend did not come to us through your personalised link. For example if the person you refer signs up through a third party such as a price comparison

2.       If we run another incentive and you qualify for more than one, we’ll make sure that we give you the biggest reward, but not both.
      a.    Our referral scheme is our way of rewarding you, it’s not meant to be used on a commercial basis. If we think this is being used commercially, you won’t be
              eligible for the rewards, and we reserve the right to deactivate your personalised link. Although we would hate to do so we do reserve the right to suspend
              your rewards account at any time if you don’t follow these terms and conditions.
      b.    We also reserve the right to suspend the programme at any time for any reason should we think it is necessary to do so.
      c.    Our decision in respect of whether or not anyone is entitled to a reward shall be final and binding.

2.1.     Amazon have some of their own terms and conditions, you can read them here, www.amazon.co.uk/gc-legal.

2.2.     From the 25.06.2020 onwards, this offer is only valid on our 'Friends' tariff.