Reading your meter is easy
We won’t ask you to put much energy into reading your meter. Just grab your phone, enter your reading and send here. We’ll do the rest. When you enter a reading online, any blank spaces you leave will be filled with a zero.

If you're on an Economy 7 tariff:
- Press 6 on the keypad four times.
- Wait a moment – your day/peak and night/ off-peak readings will show up on the screen one after the other, starting with off-peak.
- For your off-peak reading, you'll see “IMP R01” onscreen. Then you'll see your eight-digit meter reading with “kWh” towards the bottom right of the screen.
- For your peak reading, you'll see “IMP R02”. Then you'll see your eight-digits meter reading with “kWh” towards the bottom right of the screen.
- You only need to take the first 7 digits when taking each of these readings (nothing after the decimal place).
- Press 9 on the keypad.
- The word “VOLUME” will show on the screen.
- Your gas reading, in cubic metres (m3) will appear.
- You only need to take the first 5 digits (nothing after the decimal place).
And if you still have concerns or queries, just contact us at theteam@orbitenergy.co.uk